Terms of Service

⚖️ Terms of Service — AZPLEIN

Last updated: November 10, 2025
Store: AZPLEIN
Website: www.azplein.com
Contact email: contato@azplein.com

🏬 1. Acceptance of Terms

By accessing the AZPLEIN website, making a purchase, or using any of our services, the customer fully agrees to these Terms of Service and all supplementary policies published on the website (such as Privacy Policy, Deliveries, Exchanges, and Refunds).

If the customer does not agree with any of the conditions described, they should refrain from using the website or making purchases .

💻 2. Store Information

AZPLEIN is an e-commerce store specializing in fashion and accessories.
We operate exclusively through the website www.azplein.com We serve customers throughout Brazil and abroad, subject to shipping availability.

  • Trade name: AZPLEIN

  • Contact email: contato@azplein.com

  • Business hours: Monday to Friday, from 9 am to 6 pm (Brasilia time)

🛒 3. User Registration and Account

To make purchases, the customer may be asked to provide truthful personal and contact information , such as name, email, address, and phone number.

The customer is responsible for:

  • To ensure the accuracy and updating of the registered data;

  • Keep your login and password confidential ;

  • Notify AZPLEIN immediately in case of misuse of the account.

AZPLEIN is not responsible for losses resulting from the misuse of the account by third parties.

💳 4. Purchases, Payments, and Order Processing

Orders placed on AZPLEIN will only be processed after payment confirmation .
We accept the following payment methods: credit card, PIX, bank slip, and digital wallets .

Payment confirmation and shipping timeframe will be provided via email.
AZPLEIN reserves the right to cancel orders suspected of fraud , system error, or discrepancies in registration information.

🚚 5. Deliveries and Deadlines

Delivery times vary depending on the customer's location and the shipping method chosen .
All shipping information is provided before order completion .

After dispatch, the customer will receive a tracking code to monitor the delivery.
AZPLEIN is not responsible for delays caused by force majeure events , such as strikes, logistical restrictions, weather events, or carrier failures.

More details can be found in the Delivery Policy available on the website.

🔁 6. Exchanges, Returns and Refunds

The customer has the right to request an exchange, return, or refund , as provided for in the Consumer Protection Code (Law No. 8.078/1990) .

The terms, deadlines, and procedures are described in the policies:

All requests should be made via email to contato@azplein.com .

📦 7. Product Availability

The products offered at AZPLEIN are subject to stock availability .
In case of unavailability after order confirmation:

  • The customer will be informed immediately;

  • You can choose between a product replacement , store credit , or a full refund .

💰 8. Prices and Promotions

All prices displayed on the website are in Brazilian Reais (R$) and include all applicable taxes .
Promotions and discounts are valid for a limited time and may be changed or discontinued without prior notice.

In the event of an obvious pricing error or incorrect information, AZPLEIN reserves the right to cancel the order and fully refund the amount paid .

🛡️ 9. Intellectual Property

All content on the AZPLEIN website, including text, images, logos, videos, design, and source code, is the exclusive property of the company or its licensed partners.

Total or partial reproduction of any content is prohibited without express written authorization.

⚠️ 10. Limitation of Liability

AZPLEIN is not responsible for:

  • Errors or interruptions in the website's operation;

  • Purchases made on fake websites or third-party websites that impersonate us;

  • Indirect damages resulting from the improper use of purchased products.

All products sold have a legal and/or manufacturer's warranty , as specified in the description.

🔒 11. Privacy and Data Protection

AZPLEIN is committed to protecting the privacy of its customers and to processing all personal data in accordance with the General Data Protection Law (LGPD – Law No. 13.709/2018) .

For more information, please see our Privacy Policy available on the website.

🧾 12. Changes to the Terms

AZPLEIN may update or modify these Terms of Service at any time without prior notice.
The changes will take effect immediately upon their publication on the website.
It is recommended that the customer consult this page periodically.

⚖️ 13. Applicable Law and Jurisdiction

This contract is governed by the laws of the Federative Republic of Brazil .
Any dispute arising from the interpretation or execution of these Terms shall be resolved in the court of the client's domicile , in accordance with the Consumer Protection Code.

📞 14. Contact

For questions, requests, or complaints regarding these Terms of Service, please contact us: