Privacy Policy

🔒 Privacy Policy — AZPLEIN

Last updated: November 10, 2025
Store: AZPLEIN
Website: www.azplein.com
Contact email: contato@azplein.com

🧾 1. Introduction

AZPLEIN values ​​the privacy of its customers and visitors.
This Privacy Policy explains how we collect, use, store, and protect your personal data, in accordance with Law No. 13.709/2018 (General Data Protection Law - LGPD) , and with the privacy guidelines required by Google Merchant Center and Shopify .

By using our website, you agree to the terms of this policy.

👤 2. Data We Collect

We can collect the following types of data:

a) User-provided data:

  • Full name, address, CPF/CNPJ (when necessary for delivery or issuing an invoice);

  • Contact email and phone number;

  • Delivery and billing address;

  • Payment information (processed by secure third-party platforms).

b) Data collected automatically:

  • IP address, browser type, device used, and pages accessed;

  • Cookie data, identifiers, and browsing logs;

  • Aggregated data on website behavior (for statistics and performance improvement).

c) Third-party data:

  • Information originating from payment gateways, shipping companies, or integrated marketing platforms (such as Google, Meta, Shopify, etc.).

🎯 3. Purpose of Data Use

AZPLEIN uses personal data for:

  • Process orders, payments, and deliveries;

  • Maintain communication regarding the purchase status;

  • Provide customer support and after-sales service;

  • Preventing fraud and ensuring security in transactions;

  • Send offers, news and promotional content (only with prior consent);

  • To fulfill legal and tax obligations.

⚖️ 4. Legal Basis for Treatment

The processing of personal data is carried out based on the following grounds:

  • Contract execution: for processing orders and deliveries;

  • Compliance with legal obligations: issuing invoices, accounting records;

  • Consent: for sending newsletters, campaigns and marketing communications;

  • Legitimate interest: fraud prevention, security, and improved navigation.

🤝 5. Data Sharing

AZPLEIN does not sell or rent your personal data.
We only share information with partners essential to the operation of the business, such as:

  • Payment gateways (e.g., Stripe, PayPal, Mercado Pago, PagSeguro);

  • Shipping companies and logistics operators (for shipping and tracking orders);

  • Hosting, security, and analytics services (Shopify, Google Analytics, Meta Pixel, etc.);

  • Legal authorities when there is a legal obligation.

All partners adhere to security and confidentiality standards compliant with the LGPD (Brazilian General Data Protection Law).

🔒 6. Information Security

We have adopted appropriate technical and administrative measures to protect your data against unauthorized access, loss, alteration, or improper disclosure.

  • We use an SSL (Secure Socket Layer) certificate on all pages of the website;

  • Sensitive data is encrypted during transmission;

  • Payment data is processed only by PCI DSS certified providers (an international security standard).

🧹 7. Data Retention and Deletion

Personal data is kept for the time necessary to:

  • Fulfill contractual obligations (delivery, warranty and support);

  • To meet legal and tax requirements;

  • After this period, the data is deleted or anonymized, as determined by the LGPD (Brazilian General Data Protection Law).

You can request early deletion of your personal data, except where there is a legal obligation to retain it.

🕹️ 8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve the user experience.

Types of cookies used:

  • Essentials: necessary for the website to function (login, shopping cart, checkout).

  • Analytics: help to understand how the website is used (Google Analytics, Shopify Analytics).

  • Marketing: They customize ads and campaigns (Google Ads, Meta Ads, etc.).

You can manage or disable cookies directly in your browser settings.
More details are available in our Cookie Policy. .

📬 9. Communication and Marketing

We only send emails, notifications, or promotional messages if you give explicit consent (e.g., by checking "I want to receive updates").
You can unsubscribe at any time by clicking the unsubscribe link in every email we send.

🧾 10. Data Subject Rights

According to the LGPD (Brazilian General Data Protection Law), you have the following rights:

  • Confirm the existence of data processing;

  • Access and request a copy of your data;

  • Correct incomplete, inaccurate, or outdated data;

  • Request deletion, anonymization, or blocking of data;

  • Revoke consent;

  • Transfer your data to another provider, upon request.

Requests can be made via email: contato@azplein.com

🌍 11. International Data Transfer

Because we use platforms hosted abroad (such as Shopify and Google), your data may be stored on servers located outside of Brazil .
These transfers only occur to providers that comply with international data protection standards , guaranteeing the same level of security required by the LGPD (Brazilian General Data Protection Law).

📞 12. Contact

If you have any questions, requests, or complaints related to privacy and data protection, please contact us:

  • Email: contato@azplein.com

  • Data Controller: AZPLEIN Privacy Team

  • Business hours: Monday to Friday, 9am to 6pm (Brasilia time)

⚙️ 13. Changes to this Policy

AZPLEIN may update this Privacy Policy periodically to reflect changes in its practices, legal requirements, or operations.
The latest version will always be available at www.azplein.com , with the update date at the beginning of the document.

✅ AZPLEIN Commitment

AZPLEIN is committed to transparency, security, and respect for the privacy of all its customers and visitors.
Our goal is to offer a reliable and ethical online shopping experience that adheres to best data protection practices.